Assertive Behaviour

• Allow others to complete what they are saying before speaking
• Stand up for the position that matches our feelings or the evidence
• Make our own decisions on what we think is right
• Can spontaneously enter into conversation using a moderate tone and volume of voice
• Try to understand the feelings of others before describing our own
• Try to avoid harm or inconvenience to ourselves and others by talking through problems before they occur or finding rational means for coping with them when they do
• Face problems and decisions squarely
• Consider ourselves strong and capable but generally equal to most other people
• Face responsibility with respect to our situation, needs and rights

Source - Interpersonal Skills / Astrid French / Pelanduk Publications